Article 1.

Unless otherwise provided for by mandatory legal provisions, the present terms and conditions apply to all GANWISE activities. These general conditions, as well as any special conditions of GANWISE, are deemed to be accepted by its buyers and suppliers, even if they would be in contradiction with their own general or special conditions. Any deviation from these conditions shall be recorded in writing and notified by a person authorized to commit GANWISE.


Article 2.

The offers of GANWISE webshop are made without commitment. Orders are final only after being confirmed after payment. GANWISE is released from any liability in case of non-performance due to force majeure, strike, lock-out, etc.


Article 3.

Delivery times are given as an indication. The goods travel at the buyer’s risk, the transfer of risks taking place as soon as the goods leave GANWISE’s place of production.


Article 4.

The goods sold by GANWISE are guaranteed by the manufacturer against all manufacturing defects. GANWISE is only liable for hidden defects unless it demonstrates the undetectable nature of the defect. GANWISE’s warranty shall cease if the buyer has not informed it of his grievances by registered letter within 7 days of receipt of the order at the latest. GANWISE’s liability is limited to the replacement of the defective part without it being liable for any reimbursement, compensation or damages of any kind and for any reason whatsoever.


Article 5.

Unless otherwise agreed in writing, all GANWISE invoices are payable in cash. Failure to pay shall render all sums due immediately payable, regardless of the payment facilities previously granted.


Article 6.

In case of non-payment of an invoice on its due date and without prior formal notice, the debtor acknowledges that he is bound to pay an indemnity fixed at 15% of the amount of the invoice due with a minimum of 150.00 € and an interest at the rate fixed by the law of 02.08.2002 relating to the fight against late payments in commercial transactions.


Article 7.

The buyer acknowledges that the goods remain the property of GANWISE until full payment of the order as well as of its accessories in case of non-payment on the due date.


Article 8.

The sending of the invoice including the final balance shall be deemed to be a request for acceptance if this has not been done previously. In the absence of complaint by registered letter within 7 days from the date of the invoice, the work will be considered as accepted definitively and without reserve.


Article 9.

In the event of a dispute, other than the recovery of unpaid invoices, the parties undertake to have recourse to mediation beforehand by appointing an approved mediator and to participate in two sessions of at least two hours in order to try to find an amicable solution.


Article 10.

All disputes shall fall under the exclusive jurisdiction of the courts of the judicial district of Tournai, even in the event of a guarantee call or multiple defendants. However, GANWISE reserves the right to summon before the Judge of the seat of the defendant or of one of the defendants. No method of payment or execution shall bring novation or derogation to this express clause of exclusive jurisdiction. Only Belgian law shall apply.




This website (www.ganwise.com) is edited and managed by :

Bajra Vigan : registered at the Crossroads Bank of Enterprises of Belgium under the number BE0712748773 located at Avenue des tulipes 19, 7180 Seneffe.

Contact details : +32471591118

Email : [email protected]